SharePoint Three-state Workflow Error

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Just a quick troubleshooting step for those who runs into “An error has occurred in…” when using the OOTB SharePoint three-state workflow.

One of the users I’m working with forwarded me an error while trying to run a three-state workflow.  The error “An error has occurred in <workflow name>”, of course, was pretty much inadequate for me to troubleshoot unless I really dig into the ULS.  So, I decided to take a different troubleshooting approach.


After making sure that all settings in the workflow were set up correctly, I started looking into the columns used in the workflow.  One of the columns used in this workflow, in this case it was called ‘Approver’, was set up to allow multiple selections.  I found a solution posted by Kamlesh, a Java guy as he describes himself, that this causes the workflow to break.  Changing this field to NOT allow multiple selections allow the workflow to work as designed.

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SharePoint 2016 – Is It Right For You?

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Ever since the announcement of SharePoint 2016 release at Microsoft Ignite there has been a steady flow about the new features on the Office Blogs.

Taking a realistic view of our customer base, more than half are still running SharePoint 2010 or earlier. Should they upgrade to SharePoint 2016 or not? Unfortunately, this question can be best answered with “it depends”. If you have ever been part of a SharePoint upgrade process, you know it’s not without hurdles, and undertaking an upgrade project should be based on both business and technical needs.

From an investment perspective
The majority of changes in SharePoint 2016 over SharePoint 2013 has been made mostly under the hood. Basically lessons learned from running SharePoint on-line brought down to on-premises. If you patch your SharePoint 2013 often, then you know that coordinating outage schedules from business users to IT resources can be a challenge. From an end-user functionality level, bringing the Data Loss Prevention (DLP) feature from Office 365 to on-premises, a new responsive design, and the release of SharePoint mobile apps may be enough reasons to consider upgrading, but for others maybe not.

What are the improved features?
If you want a closer look at what’s new in SharePoint 2016, Microsoft summarized them here. Keep in mind that Microsoft has no plans on releasing new versions of InfoPath or SharePoint Designer; so you’re “stuck” with using the 2013 versions of these two products.

Take your time
Test out the new features first, document the gotchas, specifically if you have customizations or complex solutions. Before deciding on upgrading to SharePoint 2016 you should also consider if moving to Office 365 or SharePoint on-line might be a better option.

Learn more about Centric’s Portals and Collaboration Practice